Shipping policy

Shipping Policy

 

 

Shipping and Delivery Details

 

Our aim is to process and ship orders as quickly as possible. Please note the following details concerning the shipment of products purchased through our Services.

 

1. Order Processing

 

  • Processing Time: Orders are processed and prepared for dispatch within 1-3 business days (excluding weekends and public holidays) from the confirmation of purchase.

  • Confirmation: You will receive an email notification once your order has been dispatched, which will include the tracking number to monitor your delivery.

 

2. Shipping Methods and Costs

 

Shipping costs and delivery times vary based on the chosen shipping method and destination. The exact charges will be calculated and displayed at the checkout stage.

  • Domestic Shipping (Italy):

    • Estimated Time: Generally 2–4 business days after processing.

  • International Shipping (EU and Non-EU):

    • Estimated Time: Varies, generally 5–15 business days after processing.

    • Note for Non-EU Customers: Any customs duties, import taxes, or additional charges are the responsibility of the recipient and are not included in the shipping cost.

 

3. Responsibility and Risk

 

As stated in our Terms and Conditions, once the products are transferred to the carrier, title and risk of loss or damage pass to the buyer. We are not liable for any delays, loss, or damage attributable to the shipping carrier or customs procedures beyond our control. All delivery times provided are estimates only.

 

4. Shipping Contact Information

 

For any questions related to shipping, order tracking, or to amend a delivery address prior to dispatch, please contact us immediately:

  • Made In Italy - Eccellenze Italiane

  • Email: eccellenzeitaliane.madeinitaly@gmail.com

  • Telephone/WhatsApp: +39 340 7067189